This document outlines the terms and conditions for the use of the Grandhub Tech Ltd (“GHX”) on-demand platform and services, including the GHX app. By registering for an account and using the GHX app, users agree to accept and comply with the terms and conditions of this contract.
To use the GHX app, users must be 18 years or older and have the legal capacity to enter into contracts. By registering for an account, users represent and warrant that they meet these eligibility requirements.
Users are required to provide accurate and complete information to register for an account on the GHX app. This includes their name, contact information, date of birth, and/or identification card number. Additional information may be required by GHX to verify the user's identity or to provide certain services. Users are responsible for keeping their registration information up to date, and GHX may close, suspend, or limit access to an account or services if any information cannot be obtained or verified.
License and Restrictions:
By using the GHX app, users are granted a revocable, non-exclusive, non-transferable, limited license to access and use the platform and services for personal, non-commercial purposes. Users may not license, sublicense, sell, transfer, assign, distribute, or otherwise commercially exploit the GHX app or its content. Users may not modify or create derivative works based on the GHX app, nor may they publish or reproduce any copyrighted material, trademarks, or other proprietary information without the prior consent of the owner of such intellectual property rights. Users may not use the GHX app to send out obscene, offensive, libelous, or otherwise unlawful or tortuous content, nor may they gain unauthorized access to the GHX app by impersonating a person or entity. Users may not engage in any conduct that may be detrimental to GHX's credibility or reputation.
Users are responsible for keeping their account login credentials confidential and notifying GHX immediately if they suspect that their account has been compromised. Users may not assign or transfer their account to any third party. GHX may terminate user accounts if they breach the terms and conditions or if there are any security concerns. Unused credits will be refunded if an account is terminated, and any unclaimed credits will be forfeited after 18 months.
Users are personally liable for all transactions undertaken using their account and must not hold GHX liable for any loss or damage arising from their failure to keep their account information secure. Users must also comply with all applicable laws and regulations and not use the GHX app for any illegal activities.
GHX may provide users with a statement of their account that includes a history of transactions for the past year. The record of all transactions on the account statement is binding and conclusive evidence of transactions. Users are responsible for regularly checking their transaction history and reporting any irregularities to GHX immediately. GHX is not obligated to investigate disputed transactions reported more than seven days following the date of the disputed transaction.
GHX does not operate as a bank or financial institution, and any money credited to the account is not a deposit or a loan to GHX. The account is not a bank account under the Financial Services Act of the country.
Use of the GHX App:
Users may use the GHX app to access on-demand services provided by third-party service providers. GHX is not responsible for the quality, safety, or legality of the services provided by third-party service providers. Users are responsible for determining whether a third-party service provider meets their needs and expectations before using their services. Users are responsible for paying for the services provided by third-party service providers and may be charged additional fees, such as cancellation fees or service fees, as determined by the third-party service provider.
Fees and Payment
Users are responsible for all fees associated with the use of the platform and services. The company reserves the right to change the fees at any time and will notify users of any changes.
All payments must be made in the currency specified by the company. The company accepts various payment methods, including credit cards, debit cards, and other electronic payment methods. Users must provide accurate and complete payment information and ensure that their payment information is up-to-date.
The company reserves the right to suspend or terminate access to the platform and services if users fail to make payments when due. Users are responsible for any charges, penalties or interest associated with late payments.
The company owns all rights, titles and interests in the platform, services, and any content or materials provided through the platform or services, including but not limited to software, text, graphics, images, logos, and trademarks. Users may not use or reproduce any of these materials without the prior written consent of the company.
Users agree to indemnify and hold the company, its affiliates, directors, officers, employees and agents harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from:
- their use of and access to the platform and services;
- their violation of any term of this contract;
- their violation of any third party right, including without limitation any copyright, property, or privacy right; or
- any claim that any of their content caused damage to a third party.
Limitation of Liability
In no event shall the company, its affiliates, directors, officers, employees, or agents be liable to users or any third party for any damages, including but not limited to, direct, indirect, incidental, special, or consequential damages, arising out of or in connection with the use of the platform or services, even if the company has been advised of the possibility of such damages.
The company may terminate this contract at any time for any reason by giving notice to users. Users may also terminate this contract at any time by closing their account.
Upon termination of this contract, users' right to access and use the platform and services will immediately terminate. The company may delete all data and information related to the user's account.
This contract shall be governed by and construed in accordance with the laws of the jurisdiction of Nigeria. Any disputes arising out of or in connection with this contract shall be resolved in accordance with the dispute resolution procedures set out in this contract.
Any dispute, controversy or claim arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be held in the jurisdiction in which the company is incorporated.
All notices required or permitted under this contract shall be in writing and shall be deemed delivered when received by the recipient. Notices to users may be sent to the email address or mailing address associated with the user's account.
This contract constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or representations, whether written or oral, regarding the platform and services.
To use GHX services, you must register with us as a restaurant or supermarket partner. You will be required to provide accurate and up-to-date information, including your business name, location, contact information, and any other information we may require. You are responsible for maintaining the accuracy of your information.
License and Restrictions
GHX grants you a limited, non-exclusive, non-transferable license to use the platform for the purpose of providing food or grocery delivery services to customers. You agree not to modify, adapt, translate, create derivative works from, distribute, sell, transfer, or otherwise exploit any part of the GHX platform without our prior written consent. You also agree not to use the GHX platform to send out obscene, offensive, libelous, or otherwise unlawful or tortuous content.
You are responsible for maintaining the security of your GHX account, including your login credentials and any other account information. You are also responsible for all activity that occurs on your account. GHX reserves the right to disable or terminate your account if we suspect any fraudulent, illegal, or unauthorized activity.
Service Fees and Payments
GHX charges a service fee for each transaction processed through the platform. This fee may vary depending on your location and the type of service provided. You will receive payment for your services, minus the applicable service fee, within a reasonable period of time after the completion of each transaction. You are responsible for any taxes or other fees that may be applicable to your use of GHX services.
Compliance with Laws and Regulations
You agree to comply with all applicable laws and regulations, including those related to food safety and sanitation, health and safety, and data privacy. You are responsible for obtaining any licenses, permits, or certifications required to operate your business and provide services through the GHX platform.
You acknowledge and agree that GHX owns all right, title, and interest in and to the GHX platform, including any intellectual property rights related to the platform. You agree not to use any GHX trademarks or logos without our prior written consent.
Either you or GHX may terminate this agreement at any time, with or without cause, by giving written notice to the other party. Upon termination, you will no longer be able to use GHX services, and any outstanding fees or payments will be settled in accordance with the terms of this agreement.
Governing Law and Jurisdiction
This agreement is governed by and construed in accordance with the laws of the jurisdiction where GHX operates. Any disputes arising out of or related to this agreement will be resolved through arbitration in accordance with the rules of Nigeria.
Updates to Terms and Conditions
GHX may update these terms and conditions at any time by posting the updated version on our website or through the GHX platform. Your continued use of GHX services after any such changes constitutes your acceptance of the updated terms and conditions.
If you have any questions or concerns about these terms and conditions or your use of GHX services, please contact us at firstname.lastname@example.org
Terms and Conditions for GHX Drivers
Acceptance of Contract By registering as a driver on the GHX platform, you accept and agree to the terms and conditions of this Contract, as well as any updates or modifications that may be made by GHX at any time.
Driver Eligibility To be eligible to drive on the GHX platform, you must meet the following requirements:
- Be at least 21 years of age
- Hold a valid driver's license and all necessary permits required by the relevant regulatory authority
- Own or have access to a registered, insured, and roadworthy vehicle that meets the minimum requirements set by GHX
- Have a clean driving record and no history of criminal convictions
- Use of the GHX App As a GHX driver, you are granted a non-exclusive, non-transferable, revocable, and limited license to use the GHX app for the purpose of accepting and completing ride requests, food delivery, or other on-demand services requested by GHX customers.
You are responsible for keeping your login credentials confidential, and you must immediately notify GHX if you suspect that your account has been compromised. You may not assign or transfer your account to any third party, and GHX reserves the right to terminate your account if you violate the terms of this Contract.
- Driver Conduct and Compliance As a GHX driver, you must comply with all applicable laws, regulations, and rules relating to the use of a vehicle for commercial purposes. You are responsible for ensuring that your vehicle is roadworthy, insured, and registered, and you must maintain all required licenses and permits.
You must also conduct yourself in a professional and courteous manner at all times when interacting with GHX customers, and you may not engage in any behavior that may damage the reputation of GHX or its platform. This includes but is not limited to discriminatory, abusive, or offensive behavior towards customers, GHX employees, or other drivers.
- Driver Fees and Payments As a GHX driver, you will receive payments for completed rides, deliveries, or other on-demand services provided through the GHX platform. GHX will deduct a commission fee from each payment, which will be clearly stated in your driver account.
You are responsible for keeping accurate records of all payments received from GHX and for paying any applicable taxes or fees required by law.
- Insurance and Liability As a GHX driver, you must maintain valid insurance coverage for your vehicle that meets or exceeds the minimum requirements set by GHX. GHX may also provide additional insurance coverage while you are actively engaged in a ride or delivery request.
You are responsible for any damages or liabilities that may arise from your use of the GHX platform, including but not limited to accidents, injuries, or property damage caused by you or your vehicle. You agree to indemnify and hold harmless GHX and its affiliates, officers, directors, employees, and agents from any claims, damages, or liabilities arising from your use of the GHX platform.
Modification of Contract GHX reserves the right to modify or update this Contract at any time without notice. You will be notified of any changes to the Contract, and your continued use of the GHX platform following such changes constitutes your acceptance of the modified Contract.
Termination GHX may terminate your account and access to the GHX platform at any time for any reason, including but not limited to violations of this Contract, fraudulent or illegal activity, or unsafe driving behavior. GHX may also terminate your account if your vehicle fails to meet the minimum requirements set by GHX or if your insurance coverage lapses or is cancelled.
Grandhub Tech Ltd is incorporated. Any dispute arising out of or in connection with this Contract shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Termination Either party may terminate this Contract at any time for any reason with notice to the other party. Upon termination, any outstanding amounts owed to the driver by Grandhub Tech Ltd will be paid within a reasonable period. The driver must immediately cease all use of the GHX App and any related services upon termination.
Indemnification The driver agrees to indemnify and hold harmless Grandhub Tech Ltd, its affiliates, officers, agents, employees, and licensors from any and all claims, damages, liabilities, costs, and expenses arising out of or in connection with the driver's use of the GHX App and any related services.
Disclaimer of Warranties Grandhub Tech Ltd makes no representations or warranties of any kind, express or implied, regarding the GHX App or any related services, including but not limited to the accuracy, reliability, completeness, availability, or timeliness of any information, content, or materials provided through the GHX App or any related services. The driver agrees to use the GHX App and any related services at their own risk.
Limitation of Liability To the maximum extent permitted by applicable law, Grandhub Tech Ltd, its affiliates, officers, agents, employees, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the driver's use of the GHX App or any related services.
Modification Grandhub Tech Ltd reserves the right to modify or amend these terms and conditions at any time without prior notice. The driver's continued use of the GHX App or any related services after any such modification or amendment shall constitute the driver's acceptance of such modification or amendment.
Entire Agreement This Contract constitutes the entire agreement between the driver and Grandhub Tech Ltd regarding the driver's use of the GHX App and any related services and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the driver and Grandhub Tech Ltd.
Waiver and Severability The failure of Grandhub Tech Ltd to enforce any right or provision of this Contract shall not be deemed a waiver of such right or provision. If any provision of this Contract is held to be invalid or unenforceable, the remaining provisions of this Contract shall remain in full force and effect.
Contact Information If the driver has any questions about these terms and conditions or the use of the GHX App or any related services, the driver may contact Grandhub Tech Ltd at email@example.com