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Privacy Policy

GHX Privacy Policy

Welcome to our platform. Here, we outline the types of personal information we collect from our users, how this information is used, and the steps we take to ensure it's protected. By using our app, you consent to the collection and use of your information as described below.

1. Types of Information We Collect

We collect information to provide better services to all our users. This information includes:

  • User Name
  • Profile Picture
  • Phone Number
  • Payment-Related Details
  • Email Address
  • Contact Details

How We Use Your Information:

  • To enhance your app experience.
  • To monitor the most utilized features, allowing for a personalized experience, including viewing booking history and rating services.
  • To improve our service offerings by analyzing usage patterns and geographic locations, guiding where to enhance or introduce new services.
  • To facilitate customer support and service improvement through location data.

2. Location-Related Information

We collect location data to:

  • Enable efficient service delivery.
  • Facilitate tracking and ensure safety.
  • Prevent fraud and meet legal requirements.

Details on Location Data Collection:

  • Collected when the app is active in the foreground or background of your device.
  • Can be precise (e.g., GPS data) or approximate.
  • Collection depends on your device settings, which you can control. Opting out may limit certain service functionalities.

3. User Data Deletion

Retention and Deletion of User Data:

  • We retain your data only as long as necessary to fulfill the purposes outlined, including service provision and legal compliance.
  • You have the right to request deletion of your personal data.

Requesting Data Deletion:

  • To request data deletion, navigate to: Application Login → Profile Section → Account Settings → Manage Accounts → Delete Account.
  • You'll be asked to provide a reason for deletion. Upon submission, the process will commence.

Additional Information:

  • Updates to the Privacy Policy: We may update this policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
  • Contact Us: If you have any questions about this Privacy Policy, please contact us.

This policy ensures our commitment to your privacy, detailing the careful handling of your personal information and your rights regarding this data.

 
 

For any questions or concerns regarding this Privacy Policy, please contact us at info@grandhubx.ca


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